Frequently Asked Questions
Q: What countries does the EAP Solar Hub support?
A: The EAP Solar Hub supports the following countries: Cambodia, China, Indonesia, DPR Korea, Lao PDR, Malaysia, Mongolia, Myanmar, the Pacific Islands (Cook Islands, Fiji, Kiribati, Marshall Islands, Micronesia, Niue, Nauru, Palau, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, and Vanuatu), Papua New Guinea, Philippines, Thailand, Timor Leste, and Vietnam.
Q: How can someone participate in an EAP Solar Hub online course?
A: Please visit the Global Water Center at globalwatercenter.org for upcoming courses.
Q: What types of technical assistance does the EAP Solar Hub provide?
A: We provide in-person and virtual training, technical support, resourcing, and procurement. Learn more about our services at EAPSolarHub.org/Services.
Q: How can I get technical assistance with my solar-powered water system (SPWS) project?
A: Please send an email to Support@EAPROSolarHub.org with a description of your request.
Q: How can I procure high-quality SPWS materials and equipment?
A: Refer to the component manufacturer’s website to find a local certified distributor. Verify the materials or equipment specifications and certifications before purchasing. If good quality materials and equipment are not locally available, it may be necessary to import them.
Q: How do I request a SPWS Training in my country or participate in an upcoming Training?
A: We are hosting a virtual workshop in April. We invite you to register on the Events page. All in-person training events are organized in collaboration with EAP UNICEF country programs. Please contact your country’s UNICEF office to request a training event.
Q: How much will EAP Solar Hub technical assistance cost?
A: Technical assistance is free-of-charge to organizations working in EAP countries.
Q: Can the EAP Solar Hub review our existing SPWS?
A: Yes. Please send an email to Support@EAPROSolarHub.org with a description of your request.
Q: Does the EAP Solar Hub provide support to organizations outside of UNICEF?
A: Yes. We provide assistance to UNICEF as well as UN Agencies, governments, private sector companies, and nongovernmental organizations in EAP countries. If you need support, please send an email to Support@EAPROSolarHub.org with a description of your request.
Q: Does the EAP Solar Hub provide technical assistance for solar power for buildings or structures?
A: Yes, we provide technical assistance for solar power in healthcare facilities and schools in EAP countries.
Q: What resources exist for learning more about SPWS design?
A: The free Solar Powered Water Systems Design and Installation Guide gives detailed guidance on all technical topics related to the design and installation of SPWS within a rural water supply context. You can also visit EAPSolarHub.org/Videos for training videos and webinars.